Last Updated: 06/08/2013
How we gather and use information about you
We are committed to protecting and respecting your privacy. The aim of this page is to explain how we may gather and use information about you through your use of this website. All use of such information is governed by the principles and practices set out in this statement.
- Your use of this site implies consent for the setting of cookies.
- Any web usage statistics we collect, like which pages on the site are most visited, are anonymous.
- By sending us information via a form on this site, you consent to our use of this information as explained on this page.
- Any personal information you give us via forms on the site is treated as confidential and never shared with any third parties.
Our website, like many others, stores and retrieves information on your browser using 'cookies'. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.
We respect your right to privacy and as such do not use any cookies or services to track, monitor or infringe on your privacy in any way that we deem to be invasive. The cookies we use are strictly for website functionality and performance tracking only.
Below is a list of the cookies we use on this site.
System Session Cookies:
These cookies are used by our website to store anonymous session and login tokens. They may identify you as a single user when you move between pages, but carry no personally identifiable information and are destroyed when you close your browser, unless you actively choose to be remembered for easier login on your next visit.
- cookieStatus (Remember I've read this message)
- browserStatus (Remember I've read this message)
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
We use Google Analytics to provide this service, which uses four first party cookies. The data collected is not shared with any other party.
Google Translate offers language translation on our website and sets three cookies. These are third party cookies that would register on other websites that check for the existence of a translate cookie.
- googtrans e.g '/en/es (English to Spanish)'
Some cookies are necessary for the website to function and cannot be switched off without limiting access and functionality. They are usually only set in response to actions made by you which amount to a request for services, such as logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Other non vital cookies such as Google analytics can be blocked without restricting website functionality. We ask that you do not block these cookies as they are a valuable tool in helping make our website better.
If you do wish to block cookies you will find that your browser already has the tools to give you control. You should find these settings and other site features in your browsers privacy options.
Finally if you do not wish to set cookies for this site and are unable to manage your cookie settings then please discontinue using this website.
Use of Forms
This site contains a number of forms you can fill in to provide us with information about yourself when requesting services, such as:
- Asking us to contact you.
- Signing up to our email newsletter.
We use this information purely for the purpose of providing you with the services you are requesting, or to keep you informed about new developments we think you may be interested in.
Your information will be held by SMI and our service provider AppSoft™. Employees will only have access to your information if they need it to provide our services.
We do not generally share this information with any third parties, except where we use data processors to act on our instructions to provide our services. We will not pass on details to any other data controller without your express prior consent unless we are required by law to do so.
Controlling your Personal Information
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us by any means provided on our contact page here.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address provided. We will promptly correct any information found to be incorrect.
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